Refund Policy

Last Updated: January 1, 2026

At Veno Technology Solutions, customer satisfaction is important to us. Because many of our services are digital and delivered instantly, refund eligibility may vary depending on the service purchased.

1. Eligible Refund Requests

Refund requests may be considered in the following situations:

• Duplicate payments.
• Service was not delivered due to our fault.
• Technical issues that prevent service activation and cannot be resolved.
• Billing errors caused by our system.

2. Non-Refundable Services

• Domain registrations and renewals.
• Activated VPS servers.
• Web hosting services already provisioned.
• Custom development services.
• Completed website design projects.
• Software licenses already delivered and activated.

3. Refund Request Period

Refund requests should be submitted within fourteen (14) days from the date of purchase unless otherwise stated for a specific product or service.

4. Processing Time

Approved refunds are typically processed within 7–14 business days using the original payment method.

5. Abuse Prevention

We reserve the right to deny refund requests in cases of abuse, fraud, chargeback misuse, or violations of our Terms of Service.

6. Service Cancellation

Customers may cancel recurring services at any time through the client area or by contacting support. Cancellation does not automatically qualify for a refund.

7. Contact Information

Veno Technology Solutions
Email: [email protected]
Website: https://veno-tech.com